Job Description
Interested Candidates may connect to Ms.Tanya Singh-9259503718 (11:00 AM-05:00 PM)
Job Overview:
Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its inbound process. This role is ideal for individuals who are passionate about customer service and want to grow in a professional, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone.
Eligibility Criteria:
– Undergraduates with a minimum of 6 months BPO experience
– Graduates (Freshers are welcome)
– Good communication skills in Hindi and/or English
– Open to both Freshers and Experienced candidates
Key Responsibilities:
– Handle inbound customer calls and provide resolutions effectively
– Maintain a positive, empathetic, and professional attitude toward customers
– Follow company protocols and call handling scripts
– Document customer interactions accurately
– Ensure customer satisfaction and follow up on unresolved queries
Salary & Benefits:
– Salary: Up to 17,500 per month
– Incentives: Attractive performance-based incentives
– Joining Bonus: Available
Free Pick & Drop Shuttle Service from:
– Sector 59 Metro Station
– Sector 52 Metro Station
– Golf Course Metro Station
– Sector 37 Botanical Garden Bus Stand
– Okhla Bird Sanctuary Metro Station
Working Days:
– 6 Days a Week
– 1 Rotational Weekly Off
Role: Customer Service
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations – Other
Education UG: Any Graduate