Customer Support Executive

Job Description

Contact HR: Ms.Priya Kumari
Contact Details-9608571313

Timings: 11 AM to 5 PM

About Lenskart
Founded in 2010, Lenskart is India’s fastest-growing eyewear brand, revolutionizing the eyewear industry through online, retail, and home eye check-up services. With a strong presence across India and abroad, Lenskart continues to set benchmarks in customer satisfaction and innovation.

Role Overview
We are hiring Customer Support Executives (Lingual Process) who can provide outstanding service and support to customers in regional languages. The role requires fluency in Hindi, English, and one of the following: Tamil, Telugu, Kannada, Malayalam, Bengali, or Marathi.

Key Responsibilities
Handle customer queries via calls or chat.
Communicate clearly in regional and mandatory languages.
Promote products and assist in sales conversions.
Resolve customer issues efficiently and maintain satisfaction.
Follow process guidelines and meet performance targets.

Skills & Qualifications
Minimum 1 year of experience in International Customer Service.
Strong communication in English
Good listening and problem-solving skills.
Graduate can apply.
Comfortable with rotational shifts and a 5.5-day work week.

What We Offer
Salary up to 4.75LPA.
Incentives & growth opportunities.
Friendly, multicultural work environment.


Role: Customer Success – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success

Education UG: Any Graduate