Job Description
Interested candidates can connect with HR Aditi Anand- 9286982377
Job Overview:
We are hiring Customer Care Executives for its Domestic process. This role is ideal for individuals who are passionate about customer service and want to grow in a professional, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone.
Eligibility Criteria:
Graduates (Freshers are welcome)
Good communication skills in Hindi and/or English
Open to both Freshers and Experienced candidates
Key Responsibilities:
Handle inbound customer calls and provide resolutions effectively
Has to Upsell and Cross Sell for the Company Products
Maintain a positive, empathetic, and professional attitude toward customers
Document customer interactions accurately
Ensure customer satisfaction and follow up on unresolved queries
Salary & Benefits:
Salary: Up to 18,500 per month
Incentives: Attractive performance-based incentives
Free Pick & Drop Shuttle Service from:
Sector 59 Metro Station
Sector 52 Metro Station
City Centre Metro Station
Golf Course Metro Station
Sector 37 Botanical Garden Bus Stand
Okhla Bird Sanctuary Metro Station
Working Days:
6 Days a Week
1 Rotational Weekly Off
Role: Customer Success – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
EducationUG: Any Graduate